Terms & Conditions

1. Acceptance of Terms

By using PUSHAK ("we", "our", "us"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our platform.

We reserve the right to update these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the new terms.

2. Definitions

• "Platform" refers to the PUSHAK website and mobile applications.
• "Vendor" refers to sellers who list products on our platform.
• "Customer" refers to buyers who purchase products from vendors.
• "Product" refers to items listed for sale on the platform.
• "Order" refers to a purchase request made by a customer.
• "Content" refers to all information, data, text, and images on the platform.

3. Account Registration

To use certain features of our platform, you must register for an account:

• You must be at least 18 years old to register.
• You must provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. User Conduct

You agree to use the platform responsibly and not to:

• Violate any applicable laws or regulations.
• Infringe on the rights of others.
• Post false, misleading, or fraudulent information.
• Interfere with the operation of the platform.
• Harass, abuse, or harm other users.
• Impersonate any person or entity.
• Use the platform for any illegal or unauthorized purpose.
• Transmit viruses or harmful code.
• Attempt to gain unauthorized access to other accounts.
• Collect or store personal information of other users.

5. Products and Pricing

• Product Listings: Vendors are responsible for the accuracy of their product listings.
• Pricing: Prices are set by vendors and may change without notice.
• Availability: Products are subject to availability and may be removed at any time.
• Descriptions: We do not warrant that product descriptions are accurate, complete, or error-free.
• Images: Product images are for illustrative purposes only and may not reflect the actual product.

6. Orders and Payments

• Order Acceptance: We reserve the right to refuse or cancel any order.
• Payment: All payments must be made through approved payment methods.
• Pricing Errors: If a product is listed at an incorrect price, we reserve the right to cancel the order.
• Order Confirmation: You will receive an order confirmation after placing an order.
• Order Changes: Orders cannot be changed after placement without vendor approval.
• Order Cancellation: Orders may be cancelled by the vendor or platform for valid reasons.

7. Shipping and Delivery

• Shipping Methods: Vendors determine shipping methods and costs.
• Delivery Time: Delivery times are estimates and not guaranteed.
• Shipping Address: You are responsible for providing accurate shipping information.
• Delivery Issues: If an order is not delivered, contact the vendor directly.
• International Shipping: You are responsible for any customs fees or duties.

8. Returns and Refunds

Each vendor's return and refund policy may differ. Please review the vendor's policy before making a purchase.

• Return Period: Most vendors offer a 30-day return policy.
• Condition: Items must be returned in their original condition.
• Return Shipping: Return shipping costs may be the responsibility of the customer.
• Refund Process: Refunds will be processed within 7-14 business days after the return is received.
• Non-Returnable Items: Some items may not be eligible for return (e.g., perishables, personal care).
• Damaged Items: Report damaged items within 48 hours of delivery.

9. Vendor Responsibilities

Vendors on our platform are responsible for:

• Providing accurate product information and pricing.
• Fulfilling orders in a timely manner.
• Maintaining quality standards for products.
• Providing customer service for their products.
• Complying with all applicable laws and regulations.
• Paying applicable fees and commissions.
• Maintaining their own business licenses and permits.
• Responding to customer inquiries within 24 hours.

10. Content and Intellectual Property

• Ownership: All content on the platform is owned by PUSHAK or its licensors.
• License: You are granted a limited license to access and use the platform.
• Prohibited Uses: You may not copy, modify, distribute, or create derivative works from our content.
• User Content: You retain ownership of content you submit, but grant us a license to use it.
• Trademarks: All trademarks, logos, and service marks are the property of their respective owners.

11. Limitation of Liability

To the maximum extent permitted by law, PUSHAK and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform.

12. Indemnification

You agree to indemnify and hold PUSHAK and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of:

• Your use of the platform.
• Your violation of these terms.
• Your violation of any rights of another party.
• Any content you submit to the platform.

13. Termination

We reserve the right to terminate or suspend your account and access to the platform at any time, without prior notice, for any reason, including but not limited to:

• Violation of these terms.
• Fraudulent activity or misuse of the platform.
• Non-payment of fees.
• Request by law enforcement or government agencies.
• Extended periods of inactivity.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in India.

15. Dispute Resolution

Any dispute or claim arising out of or relating to these terms shall be resolved through the following process:

• Informal Resolution: First, attempt to resolve the dispute informally by contacting our support team.
• Mediation: If the dispute cannot be resolved informally, both parties agree to participate in mediation.
• Arbitration: If mediation is unsuccessful, the dispute shall be resolved through binding arbitration.

16. General Provisions

• Entire Agreement: These terms constitute the entire agreement between you and PUSHAK.
• Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.
• Waiver: Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
• Assignment: You may not assign these terms without our prior written consent.
• Force Majeure: We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control.

17. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us: