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Frequently Asked Questions

Find answers to the most common questions about PUSHAK.

24 Questions Found

PUSHAK is a multi-vendor marketplace where you can shop from thousands of trusted vendors across various categories including electronics, fashion, home & kitchen, beauty, and more.

You can contact our customer support team via email at info@pushak.in, phone at +91 7086299453, +91 6000396695, or through our Contact Us page. We're available 24/7 to assist you.

Yes! We use industry-standard SSL encryption to protect your data. All transactions are secure, and we have strict verification processes for vendors.

Browse products, add items to your cart, proceed to checkout, enter your shipping details, choose a payment method, and confirm your order. You'll receive an order confirmation via email.

Yes, you can cancel your order if it hasn't been processed or shipped yet. Go to "My Orders", select the order, and click "Cancel Order".

Log in to your account, go to "My Orders", click on the order number, and view the tracking status. You'll also receive tracking updates via email.

We accept Credit/Debit Cards, PayPal, PhonePe, Paytm, Razorpay, and Cash on Delivery (COD) for eligible orders.

Yes, all transactions are encrypted using SSL/TLS and processed through secure payment gateways. We never store your full credit card details.

Refunds are processed within 7-14 business days after the return is approved and received. The refund will be credited to your original payment method.

Shipping costs vary by product, weight, and destination. Standard shipping is $5.00, and free shipping is available on orders over $50.

Standard delivery takes 3-5 business days. Expedited shipping takes 1-2 business days. International shipping takes 5-10 business days.

Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary by destination.

Most items can be returned within 30 days of delivery. Items must be in original condition with tags attached. See our Return Policy page for full details.

Log in to your account, go to "My Orders", select the item you want to return, and click "Return Item". Follow the instructions to complete your return request.

Perishable goods, personal care items, custom products, digital downloads, and gift cards cannot be returned.

Click on "Become a Vendor", fill in the registration form, complete KYC verification, and start listing your products. Our team will review your application.

You need to upload Aadhar Card, PAN Card, Bank Account Details, Address Proof, and a Profile Photo for KYC verification.

Log in to your vendor dashboard, go to "Products", and add, edit, or delete your product listings. You can also manage inventory and pricing.

Click on the "Register" button, fill in your details (username, email, password), and verify your email address to activate your account.

Click on "Forgot Password" on the login page, enter your registered email, and follow the instructions sent to your inbox to reset your password.

Log in to your account, go to "My Account", and update your personal information, address, and preferences.

We support all modern browsers including Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera.

Go to your browser settings, find "Clear Browsing Data", select "Cached Images and Files", and click clear. This often resolves loading issues.

Try clearing your browser cache, disabling ad-blockers, or using a different browser. If the issue persists, contact our support team.
Still Need Help?

Our support team is here to assist you with any questions or concerns.

info@pushak.in  |  +91 7086299453, +91 6000396695